Terms and Conditions

S1 TRAINING
COACHING PROGRAM – TERMS AND CONDITIONS

(the “Agreement”)

These Terms and Conditions govern the relationship between S1 Training (“Coach”) and each individual who enrolls in the S1 Training coaching program (the “Client”). By enrolling, the Client affirms that they have read, understood, and agree to all provisions within this Agreement.

1. PROGRAM SCOPE AND NATURE OF SERVICES

1.1 Scope of Coaching
S1 Training offers general lifestyle guidance, suggested exercise routines, and dietary overviews customized to the Client’s stated goals and preferences (the “Services”). These Services are educational in nature, do not constitute medical or mental health advice, and should not substitute for professional healthcare consultation.

1.2 Educational Purpose Only
All information provided—whether verbally, in writing, or via electronic media—is for informational use only. S1 Training does not guarantee specific results or outcomes, as individual progress may vary significantly based on numerous factors outside S1 Training’s control.

1.3 Delivery of Program
Upon enrollment and receipt of the Client’s onboarding form, S1 Training endeavors to deliver preliminary program materials, including workout suggestions, lifestyle modifications, and dietary insights, typically within forty-eight (48) hours. In extraordinary circumstances (e.g., high demand, technical issues), this timeline may extend to seventy-two (72) hours without penalty or liability.

2. FEES, COMMITMENT, AND PAYMENT TERMS

2.1 Program Fee
The Client agrees to pay a weekly coaching fee (the “Program Fee”) established upon enrollment. All payments received are deemed fully earned on receipt and are non-cancellable, non-transferable, and non-refundable under any circumstances, except where explicitly required by law.

2.2 Commitment Period & Discount
Clients committing to a minimum term of three (3) consecutive months (“Commitment Period”) are eligible for a fifteen-dollar ($15) discount off the standard weekly Program Fee. The discounted weekly rate applies only if the Client completes the full Commitment Period without interruption.

2.3 Payment Schedule
The first payment is processed upon enrollment, and subsequent payments are automatically billed on the same day each week via the authorized payment method on file. The Client must ensure that a valid payment method remains on file for the duration of Services.

2.4 Early Termination
If the Client terminates or suspends their participation prior to fulfilling the three-month Commitment Period, the Client is immediately obligated to pay:

  1. The difference between the discounted weekly rate and the standard weekly rate, retroactive to the date of enrollment.
  2. Any remaining balance for the uncompleted portion of the Commitment Period at the non-discounted rate.

No refunds or pro-rated credits will be issued.

2.5 No Refund Policy
All amounts paid to S1 Training are strictly non-refundable. By enrolling, the Client acknowledges that fees secure access to S1 Training’s proprietary materials, online platform, and ongoing support, all of which are intangible benefits that cannot be “returned.” No partial or full refunds will be issued for any reason, including dissatisfaction with the Services, lack of results, or unused sessions.

3. CLIENT RESPONSIBILITIES

3.1 Accurate Disclosures
The Client is responsible for providing honest, complete, and up-to-date information about their health status, medical conditions, fitness experience, and dietary restrictions. S1 Training shall have no liability stemming from inaccurate or withheld information.

3.2 Medical Clearance
Before commencing any exercise routine, dietary change, or lifestyle adjustment, the Client must consult with an appropriately licensed healthcare professional to confirm suitability. The Client bears all risk for any adverse effects resulting from physical activity, food choices, or other actions taken in reliance on S1 Training’s suggestions.

3.3 Active Participation
Successful outcomes depend significantly on consistent effort and communication. The Client agrees to:

  • Follow the recommended guidelines to the best of their ability.
  • Inform S1 Training promptly of progress, challenges, or new health concerns.
  • Adhere to scheduled check-ins, online sessions, or other engagements.

3.4 Program Compliance
The Client agrees not to circumvent or undermine any instructions, policies, or guidelines set by S1 Training. The Client further agrees not to resell, share, or distribute any proprietary materials or program content without express written consent from S1 Training.

4. COACH RESPONSIBILITIES

4.1 Educational Guidance
S1 Training will offer lifestyle suggestions, physical activity guidelines, and nutritional recommendations tailored to the Client’s initial and ongoing feedback. S1 Training’s provision of these materials does not create a patient-practitioner relationship or constitute licensed medical or therapeutic advice.

4.2 Reasonable Availability
S1 Training endeavors to respond to Client messages and queries within forty-eight (48) business hours. Delays may occur due to holidays, unforeseen technical disruptions, or other extenuating circumstances, without penalty or liability.

4.3 Program Adjustments
At its discretion, S1 Training may modify or update any portion of the program content, platform features, or recommended activities. Any such modifications will become effective immediately upon notice to the Client, and shall not entitle the Client to any form of refund or cancellation without penalty.

5. SESSION CANCELLATIONS AND RESCHEDULING

5.1 Client-Initiated Cancellations
Online check-ins or scheduled sessions canceled by the Client with fewer than twenty-four (24) hours’ notice may be forfeited, at S1 Training’s sole discretion, and may not be rescheduled or credited.

5.2 Unused Sessions
All check-ins and sessions must be used within the designated timeframe. Unused sessions do not roll over to subsequent weeks or months unless expressly permitted in writing by S1 Training.

5.3 Coach-Initiated Rescheduling
Should S1 Training need to postpone or reschedule a session due to unforeseen circumstances, the Client will be notified promptly. S1 Training will make reasonable efforts to accommodate an alternate time, without incurring any liability for inconvenience or other indirect costs.

6. LIMITATION OF LIABILITY AND INDEMNIFICATION

6.1 No Guarantee of Results
S1 Training does not guarantee or warrant any particular outcome, result, or level of improvement. The Client assumes full responsibility for applying any information provided and understands that physical changes, weight fluctuations, performance gains, and other outcomes are influenced by various factors beyond S1 Training’s control.

6.2 Assumption of Risk
The Client voluntarily chooses to participate in physical activities and lifestyle modifications that carry inherent risks, including but not limited to bodily injury, mental stress, or allergic reactions. The Client waives and discharges any claims against S1 Training arising from these inherent risks.

6.3 Release of Liability
To the fullest extent permissible by law, the Client releases, holds harmless, and forever discharges S1 Training, its owners, directors, employees, affiliates, and agents from any and all claims for damages, losses, or injuries (including legal fees) arising out of or relating to the Client’s participation in the program, except for those caused solely by S1 Training’s gross negligence or willful misconduct.

6.4 Indemnification
The Client agrees to defend, indemnify, and hold harmless S1 Training, its affiliates, and personnel from any and all claims, liabilities, damages, or expenses (including reasonable legal fees) arising from:

  • The Client’s breach of this Agreement or any representation herein.
  • The Client’s use or misuse of the program or S1 Training materials.
  • Any third-party claims resulting from the Client’s actions, omissions, or negligence.

7. CONFIDENTIALITY AND DATA PROTECTION

7.1 Client Information
All personal information provided by the Client is treated as confidential. S1 Training shall only disclose such information to third parties when required by law, court order, or with the Client’s explicit written consent.

7.2 Data Security
S1 Training employs commercially reasonable measures to protect Client data. By enrolling, the Client consents to S1 Training’s collection, storage, and processing of personal and health-related information, strictly for purposes of delivering the Services and fulfilling legal obligations.

7.3 Program Materials
All techniques, documents, videos, images, and proprietary methods (collectively, the “Materials”) shared with the Client are confidential and remain the exclusive property of S1 Training. The Client shall not disseminate or share the Materials without prior written approval from S1 Training.

8. TERMINATION OF AGREEMENT

8.1 Termination by Client
After the Commitment Period has elapsed, the Client may terminate the Agreement by providing at least fifteen (15) days’ written notice prior to the next scheduled billing date. No refunds, partial or otherwise, will be issued for any unused portion of the current billing cycle.

8.2 Termination by S1 Training
S1 Training reserves the right to suspend or terminate the Client’s access to the program immediately and without liability if:

  1. The Client violates any provision of this Agreement.
  2. Payments become delinquent.
  3. The Client behaves in a manner that S1 Training, in its sole discretion, deems harmful, disruptive, or disrespectful toward S1 Training personnel or other Clients.

8.3 Survival
All provisions relating to confidentiality, intellectual property, no refunds, indemnification, and limitation of liability shall survive termination of this Agreement for any reason.

9. GOVERNING LAW AND DISPUTE RESOLUTION

9.1 Applicable Law
This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction where S1 Training maintains its principal office, without regard to conflict-of-law principles.

9.2 Mediation and Arbitration
In the event of any dispute or claim arising under this Agreement, the parties agree to first make a good-faith effort to resolve the matter through mediation. If mediation fails, the dispute shall be settled by binding arbitration under the rules of an established arbitration authority chosen by S1 Training. Judgment on the arbitration award may be entered in any court having jurisdiction.

9.3 No Class Actions
The Client agrees that any dispute resolution proceedings will be conducted on an individual basis only, and hereby waives any right to participate in a class or collective action lawsuit or arbitration.

10. MISCELLANEOUS PROVISIONS

10.1 Entire Agreement
This Agreement represents the entire understanding between S1 Training and the Client, superseding any prior written or oral communications. No other agreement, statement, or promise modifies this Agreement unless in writing and signed by both parties.

10.2 Modification of Terms
S1 Training may update or revise the terms of this Agreement from time to time. In such an event, the Client will receive notice of the revised terms. Continued participation in the coaching program after receipt of such notice constitutes acceptance of any changes.

10.3 Force Majeure
S1 Training shall not be liable for any delay or failure to perform its obligations under this Agreement due to causes beyond its reasonable control, including acts of God, natural disasters, war, civil unrest, labor strikes, power outages, or governmental actions.

10.4 Severability
If any provision of this Agreement is held unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full effect.

10.5 No Waiver
No failure or delay by S1 Training to exercise any right or remedy provided under this Agreement shall be deemed a waiver of such right or remedy.

10.6 Headings
Section headings are for convenience only and shall not affect the interpretation of this Agreement.

By enrolling in S1 Training’s coaching program and submitting payment, the Client confirms that they have read, understood, and agree to all terms and conditions stated herein. The Client acknowledges that they have had the opportunity to seek independent legal advice if they so choose.