Privacy Policy

S1 TRAINING PRIVACY POLICY

Effective Date: [Date]

1. Introduction

S1 Training (“we,” “us,” or “our”) respects your privacy and is committed to safeguarding the personal information that you (“Client” or “you”) share with us when you enroll in our coaching services, visit our website, or otherwise interact with us. This Privacy Policy describes how we collect, use, store, and disclose your personal information, as well as your rights regarding such information.

By using our services or submitting any personal information, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.


2. Information We Collect

  1. Personal Information You Provide

    • Contact Details: Name, email address, phone number, and mailing address.
    • Health & Fitness Information: Details about your health status, fitness experience, dietary restrictions, and other information provided during the onboarding process or through ongoing coaching sessions.
    • Payment Information: Credit card details or other payment methods used to process program fees. We use third-party payment processors and do not store full payment card details ourselves.
  2. Automatically Collected Information

    • Usage Data: When you access our online platform or website, we may automatically collect technical information such as your IP address, browser type, device type, operating system, and usage patterns.
    • Cookies & Similar Technologies: We may use cookies or other tracking technologies to improve website functionality, personalize your experience, and analyze user activity.
  3. Third-Party Sources

    • We may receive information about you from third parties, such as payment processors, healthcare professionals (with your consent), or other partners, and combine it with data collected directly from you.

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  1. Providing Coaching Services:

    • Personalizing workout suggestions, dietary insights, and lifestyle recommendations based on your stated goals and preferences.
    • Communicating with you about schedules, updates, or changes to your coaching plan.
  2. Billing and Payment Processing:

    • Processing subscription fees or other payments through authorized third-party payment processors.
    • Managing billing schedules, detecting fraud or unauthorized transactions.
  3. Improving Our Services:

    • Monitoring and analyzing usage trends to enhance our platform’s functionality and user experience.
    • Developing new features, content, or product offerings aligned with Client feedback.
  4. Compliance and Legal Obligations:

    • Enforcing the Terms and Conditions, including investigating any violations or potential breaches.
    • Complying with applicable laws, regulations, legal processes, or lawful government requests.
  5. Marketing and Communication (if applicable):

    • Sending you newsletters, promotional materials, or updates about our services that we believe may be of interest to you.
    • You may opt out of marketing communications at any time by following the unsubscribe instructions contained in our emails or by contacting us directly.

4. How We Share Your Information

We will not sell or rent your personal information to third parties. We may share personal information in the following circumstances:

  1. Service Providers:

    • We engage trusted third-party companies to perform various functions on our behalf, such as payment processing, data analysis, email delivery, or web hosting. These parties have access to information only as needed to perform their services and are obligated not to disclose or use it for any other purpose.
  2. Legal and Compliance:

    • We may disclose information if we believe doing so is necessary to protect our rights, comply with legal obligations, respond to lawful requests or legal processes, or detect, prevent, or address fraud or security issues.
  3. Business Transfers:

    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be among the transferred assets, subject to any pre-existing privacy commitments.
  4. With Your Consent:

    • If you specifically request or authorize us to share your personal information with a third party, we will do so in accordance with your instructions.

5. Data Security

We use commercially reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure servers and encryption of sensitive data during transmission.
  • Limited access to personal information, restricted to employees or service providers who need it to fulfill their responsibilities.
  • Regular review of our data collection, storage, and processing practices.

Despite our efforts, no security system is impenetrable, and we cannot guarantee absolute security of your personal data.


6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once personal information is no longer needed, we will securely dispose of or anonymize it.


7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access and Correct: Request a copy of the personal data we hold about you and ask for corrections if it is inaccurate or incomplete.
  • Delete or Restrict: Request the deletion of your personal data or restriction of its processing, under certain circumstances.
  • Withdraw Consent: Withdraw your consent to our processing of your personal data at any time, without affecting the lawfulness of processing based on consent before withdrawal.
  • Opt-Out: Unsubscribe from marketing communications or otherwise manage your communication preferences.

To exercise any of these rights, or to inquire further about your personal data, please contact us using the information provided in Section 10.


8. Children’s Privacy

Our coaching services are not directed at individuals under the age of [18 or relevant age of majority], and we do not knowingly collect personal information from minors without verifiable parental consent. If you believe we may have collected information from a minor, please contact us so we can take appropriate measures.


9. International Data Transfers

If you access our services from outside the country where we operate, please note that your information may be transferred, stored, and processed across borders. We will take appropriate measures to ensure your personal data is protected in accordance with this Privacy Policy and applicable laws, regardless of where it is processed.


10. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you (for example, by email or through a prominent notice on our website). Your continued use of our services after such notice constitutes your acceptance of the revised Privacy Policy.


11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Address: [S1 Training’s Business Address]
  • Email: [Email Address]
  • Phone: [Phone Number]

We will endeavor to respond to your inquiries in a timely manner and address any concerns you may have about our privacy practices.


By enrolling in S1 Training’s coaching program, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

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